Refund policy

30-day money-back guarantee

We want Tap5 to work for your business. If you are not satisfied with your Tap5 product, you can return it within 30 days of delivery for a full refund of the product price. No complicated questions.

How to return:

1. Email us at bussinestypeshit@gmail.com with your order number.

2. We reply with the return address.

3. Send the product back in its original condition. Return shipping costs are paid by the customer, unless the product is defective.

4. We refund you within 14 days after we receive the product, using the same payment method.

Defective or wrong products

If your product does not work or is not what you ordered, contact us and we will replace it or refund you, including shipping costs.

Consumers

If you buy as a private consumer, you also have the legal right to withdraw from your purchase within 14 days of delivery without giving a reason. Our 30-day guarantee comes on top of this right.